10 Questions to Ask Your AV Vendor: Ensuring Top-Notch Service and Support
Selecting the right audiovisual (AV) vendor for your event is a really important decision that can significantly impact its success.…
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Get in touch with us at Concept Event Solutions, for a complete and comprehensive coordinated array of services. From planning to packing away – we really are with you every step of the way! Event hire can be a daunting task, often having to go to several different suppliers, we truly are the one-stop-shop. We have huge volumes of high-quality stock for all of your event hire needs.
EXCELLENTTrustindex verifies that the original source of the review is Google. Had Hayden and his team arrange my 50th party. Above and beyond is all I can say! Not only did the venue look fantastic with his marquee and stage but everything was managed to Minuit detail on the night, plus his team on hand to help with everything. I did not lift a finger the whole night.Trustindex verifies that the original source of the review is Google. Martin and his team at Concept Event Solutions provided great equipment and support for a family wedding celebration party. It was a pleasure to work with them. Thank you, Martin!Trustindex verifies that the original source of the review is Google. Great job and super friendly team went above and beyond to help usTrustindex verifies that the original source of the review is Google. We hired Concert Disco for our Wedding renewal, they were brilliant, DJ Mike had us dancing all nightTrustindex verifies that the original source of the review is Google. Concept were so professional from start to finish! We were delighted with our decision to hire their services for our charity event and specifically Matt and James were exceptional on the event day….instantly understanding our needs, providing advice and solutions and their top class expertise in delivering a high quality sound and lighting experience for our guests! I would highly recommend concept to anyone looking for AV and production! 😁🌟Trustindex verifies that the original source of the review is Google. The entire process for hiring a DJ was so hassle free, a quick call to discuss general requirements and Patrick was put in contact with us. He was understanding of our needs and everything was sorted extremely efficiently. On the actual night of the event, Patrick was prompt, quickly set up and provided an awesome dance atmosphere that kept the party jumping right up to the inevitable final orders. The whole process was painless and great value.Trustindex verifies that the original source of the review is Google. Professional outfit. Supplied back-drops, lighting, excellent deejay and disco, tv monitor etc. for a party. Always helpful. Would use again.Trustindex verifies that the original source of the review is Google. We hired a DJ, uplighters, 4ft light up letters & sweet cart from concept events which we were very happy with. Martin was very helpful when deciding what we’d like for our wedding and made sure everything was delivered in plenty of time. The guests loved them and the DJ we were set up with did a great job.Trustindex verifies that the original source of the review is Google. You have all been amazing and a joy to work with over the years! All the way back when we needed some last minute assistance with a generator, to the continued unwavering support and beyond. Concept Events are second to none. Even so this weekend at our festival, Tokonatsu. Matt showed up and just got on with it, even with our very basic plans and layouts, topped off with vendors arriving at different times, accomodated each and every one of our needs for the day. He ensured that everyone got the power they needed as well as ensuring the generator was used correctly throughout the festival. He was able to get on with the work and took a huge weight of our minds. Every vendor that he dealt with were exceptionally complementary on his professionalism and his ability to ensure that they all had the correct connections for their stands. As with all mechanical devices, issues can happen, and on Friday we had a major issue. I called up and within 2 rings I was through to Hayden himself who, once I explained the situation, told me that he would be over in 20 minutes to resolve the issue. Beating that expectation he was on site within 15 mins, already checking the generator out and had bought a spare just in case. Within 30 mins we were back up again, on top of that the disruption was so minimal that none of the vendors lost out, and the only attendees that noticed were the ones we asked to move out of the way! For something we assumed would take a very long time to resolve was fixed so quickly, professionally, and above all, with a friendly attitude, it took us all by surprise. I had popped off to pick up a delivery and by the time we got back we had chears from all the vendors! You out did yourselves on the service, and the response you gave. Thank you. Each and every year we have been with you, you have been amazing, and we also appreciate your flexibility to resolve issues for future events too. It has been a pleasure, and from all of us at Tokonatsu, we can't wait to work with you again.Trustindex verifies that the original source of the review is Google. Concept Event Solutions expertly supported me recently with a Corporate Executives Summer Ball for 650 people, and I cannot recommend them enough! They were incredibly flexible, supportive and amiable - clearly client relations are at the heart of their company. Each interaction was very professional and I knew that I could trust them implicitly to deliver. Thank-you to Haydn and his team for supporting in making the event the success that it was. Highly recommended!
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